New employees not meeting expectations is a common problem in every company but smart HR professionals and managers can handle this situation carefully. If you and your company face new employee not meeting expectation again and again then you have to follow these problem-solving steps like
- Talking with employee clearly
- Understand what problems the new employee is facing
- Provide support and training
- Track work progress of employee for 30 or 60 days
After providing support and training if the new employee is still not meeting targets, then you should take action
5 Reasons Why New Employee Is Not Meeting Expectations
Before taking an action you need to understand why this happens with the new employee.
- Poor onboarding process
If onboarding is not strong or clear the employee might be confused at the start like they do not understand about company process, which tools are used and what the team structure is
- Unclear expectation
Many times companies do not tell the employee what they expect from new employees and this is a major reason for new employee not meeting expectations
- Lack of training
New employee needs time to understand but if they do not get training sessions then work quality decreases, mistakes increase and morale of the new employee becomes low
- Skill gap
Sometimes employee does not have required skills to complete task but that does not mean he or she is not good enough but they need extra support
- No regular feedback
If you as HR or manager are not giving the right feedback so how they can improve, we see many managers waiting and problems get bigger
If you notice these reasons with your new employee then you should take action steps to solve the problems at early stage and make them top performer of company
Psychological Reasons Behind Poor Performance
Sometimes new employee not performing well not because of skills, but because of what is going on in their mind like
- Fear of failure
- Feeling they are not good enough
- Low confidence because they are working in new company
- Pressure of new work environment
Signs of a New Employee Not Meeting Expectations
- New employee is continuously missing deadlines
- Same mistakes happen again and again
- Asking same questions for work
- Low confidence
- Avoids work or does not take responsibility
- Poor communication with seniors
If you notice these signs do not ignore them arrange a meeting with new employee to solve
What to Do When a New Employee Is Not Meeting Expectations
- Talk to the new employee
Start a simple one-on-one conversation and ask questions like are you facing any problems, is your role clear or not and let us know if you need any support
- Set clear roles
What work needs to be done, how it should be done and what is the deadline of the task
- Provide proper training
If you find a new employee is struggling with work, give proper training. In training you can share step by step guidance, give real examples let them learn from high performing team
- Give regular feedback
Do not wait for monthly reviews give feedback like weekly, after completing task and during the check ins
- Create an improvement plan for new employee
If the problems continue and create simple performance improvement plan for new employee which include clear targets, timeline 30 or 60 days and check weekly progress
- Use automated tools
For measuring new employee performances, you can use employee work monitoring software for tracking work progress
If you follow these steps then we guarantee you that the problem of new employee not meeting expectations will be solved
What to Say to a New Employee Not Meeting Expectations
These are some example lines which you can use when you handle situation
- I want to understand what challenges you are facing
- Let us work together to improve this
- I believe you can improve with the right support
- We will work on this step by step, no pressure
- I want to see you succeed here
These lines help to motivate the new hire so that employees share all problems with you without any fear.
Checklist: Handling New Employee Performance Issues
- The role was clearly explained or not
- Training was given
- Feedback was shared continuously
- Work progress was tracked
- Improvement plan was created
How Long Should You Wait?
When a new employee is not performing well, timing is a very important part
- First 30 days is learning phase
- 30 to 60 days is improvement phase
- 60 to 90 days is decision phase
If you see effort from a new employee, give more time. If there is no improvement, then take action
When to Take Action on New Employee
If you find that there is no improvement after all efforts done from your side, then you should not ignore and you have to take action when
- The new employee performance is still poor and continuous
- Employee is not giving effort to meet expectations
- The team is also struggling because the new employee is struggling at work
Here are some options for taking actions
- Give clear warnings
- Change the role, which suits better for new hire employee
- End employment this is the last option
Common Mistakes Every HR & Manager Should Know
- Ignoring problems of new hire employee
- Not giving feedback for improving performance
- Expecting quick results from new employee
- Shouting and blaming
- Criticizing new employee in public area
- Not tracking work performance
If you are handling such a problem like new hire not meeting expectations, please avoid these mistakes because it goes in the wrong way
How to Prevent This Problem in Future
- Better hiring
Hire new employee based on skill not just resume
- Strong onboarding
Give proper guidance from the start
- Set clear role
Set clear expectation from day one
- Regular feedback
Give regular feedback on weekly basis or after the task completed, do not wait for month end
- Use tools
Track performance from the start
Conclusion on Employee Not Meeting Expectations
When a new employee is struggling at work it is not just about failure, in many cases the problem is in gaps like
- Process
- Communication
- Training
Your job is not just about judging the new employee but you have to give guidance and support, you have to focus on
- Getting clear communication with new hire employee
- Give them proper training when they face problems
- Provide important tools to help them improve performance
With the right approach a weak employee can be converted into a strong performer, but if you are still a new employee not meeting expectations then you can take action on it.